For technical support, residential customers are often stuck between the consolidated tech support services from retail chains or contacting a neighborhood tech. Businesses -- especially small businesses -- lose a lot of money if they aren't able to secure a dedicated tech team, but depending on the level of technical assistance needed, you may not need to hire a full-time technical support team. Here are a few targeted Information Technology (IT) help desk service options to help you get a good fit for your company's tech needs.
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Bringing A Fully-Equipped IT Department To Small Businesses
Is your business feeling the growing pains of expansion? Small businesses are in that challenging spot of being too big for residential, home, or hobby services, but too small to justify major enterprise equipment. If the idea of hiring a whole Information Technology staff and buying big, expensive servers sounds like a painful, but necessary sacrifice...well, stop what you're doing before someone gets hurt. It's not necessary, and a few computer system scaling tips can help you figure out what you actually need for a business that isn't quite enterprise-level yet.
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FAQ About PCI Assessments
Have you decided to start accepting major credit cards for your business in an effort to gain more customers? Before you can begin accepting major credit cards from customers, you must make sure that the process can be done in a secure manner. Basically, your business must be able to pass a Payment Card Industry (PCI) assessment before you can move forward. Keep in mind that accepting debit cards that have major credit card company logos means that your business must pass the assessment as well.
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The Pros And Cons Of Using An IT-Managed Service Provider For Your Business
If you have a small or mid-sized business, you may not need to hire a dedicated IT professional for your office. There simply may not be enough work to go around. However, many offices still need help installing new software, monitoring their employees computer usage and fixing computer, software and internet issues. If this is the case, you can outsource IT needs to an IT professional as needed or hire an IT managed service provider.
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